Loyalty Scheme

Merlin Cycles Loyalty Scheme

The Merlin Cycles loyalty scheme rewards regular customers with additional discounts across a range of brands.

Discounts vary depending on your annual spend. Normally discounts are higher on brands normally sold close to RRP like Castelli and lower on discounted brands like Fulcrum.

We currently have 3 loyalty levels.

Bronze

Open to all UK customers who have spent £50 in the last 12 months.

Discounts of between 2.5% and 7.5% off selected brands.

Silver

Open to all UK customers who have spent £100 in the last 12 months.

Discounts of between 2.5% and 10% off selected brands.

Gold

Open to all UK customers who have spent £250 in the last 12 months.

Discounts of between 2.5% and 15% off selected brands.

How the scheme works

Once you hit the required spending threshold we will email you to welcome you to the scheme and advise you of the level you are at and the spend you may require to reach the next level.

Once a member you will need to log into your account when you are on the site to see your personal pricing.

Once logged into your account you can view the "My Offers"  tab within your account to see the brands and discount levels that you can access.

Merlin Cycles Loyalty Scheme My Offers

When you are logged in and see a product with a loyalty discounted brand you will see the following icon that shows your discount has been applied.

Your discounted price will be added to your basket and your total savings shown at the final checkout stage.

As a loyalty scheme member we will always offer any special offers or extra discounts to you first before emailing them to our other customers.

Terms & Conditions

Not all brands are included, brands may be added or removed at any time

Discount levels may be increased, decreased or removed at any time.

The spend for each loyalty level is on a rolling 12 month period, we will advise you if you are about to drop down or drop out of the scheme.

The purchase of gift vouchers contributes to your qualifying rolling spend, but their use for further purchases doesn't. As an example, if you were to buy a £100 gift voucher for a friend, you will have an additional £100 qualifying rolling spend, but when your friend uses the gift voucher, their purchases won't count towards their (or your) rolling spend.